Install the App

Install the App

Follow these steps to add ShipGuard: Shipping Protection to your Shopify store.

Step 1: Open the Shopify App Store

  1. Go to the Shopify App Store.

  2. Search for ShipGuard: Shipping Protection.

  3. Click Add app.


Step 2: Add the App to Your Store

  1. Log in to your Shopify store (if not already).

  2. Click Install app to begin the installation process.


Step 3: Permissions Explained

When you install ShipGuard, Shopify will show a list of permissions. Here’s why we need them:

View Personal Data

  • Customers (name, email, phone, address, geolocation, IP, browser, OS)
    → Required to match claims with the right customer and send claim updates via email or SMS.

  • Store Owner (name, email, phone, address)
    → Used to verify your account, send app-related notices, and provide support if needed.

View and Edit Store Data

  • View Customers
    → Allows ShipGuard to display claim details and link them with the correct customer.

  • Edit Products
    → Enables ShipGuard to add protection plans as products and manage exclusions (e.g., digital or non-covered items).

  • Edit Orders
    → Required to process claims by issuing refunds, creating reorders, and tracking protection purchases.

  • Edit Your Online Store (Theme)
    → Allows ShipGuard to display the protection widget in your cart and checkout.

  • View Other Data (Locations)
    → Used for geo-targeting, so protection is only offered in supported regions.


Step 4: Confirm Installation

Once you approve the permissions, ShipGuard will be installed. You’ll be redirected to the App Setup Guide inside ShipGuard to finish configuring protection plans and checkout display.


✅ That’s it — ShipGuard is now installed!

👉 Next, continue to Enable ShipGuard in Your Store to activate the widget.


Info
 Privacy Note: ShipGuard follows Shopify’s App Privacy Standards. We only use the requested permissions to power claim handling, shipping protection, and notifications. Your data is never sold or misused.



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